Usability Testing for Creator Dashboard
Summary
Evaluated task flow efficiency and identified navigation pain points for a creator dashboard.
About
Highly analytical and results-oriented User Experience professional with a Master of Science in Human Factors and Ergonomics and a Bachelor of Technology in Computer Science. Proven expertise in leading comprehensive UX research initiatives, including usability testing, user interviews, and mixed-methods studies. Adept at translating complex behavioral data and pain points into actionable design recommendations that drive product improvement and enhance user satisfaction. Experienced in collaborating cross-functionally with engineering, design, and product teams to deliver impactful user-centered solutions for both physical and digital environments, including XR systems and B2B platforms.
Work
BeEpic Lab SJSU
|UX Research Assistant
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Summary
Led and supported advanced UX research initiatives focusing on human-robot collaboration and next-gen XR systems.
Highlights
Led usability testing for human-robot collaboration in VR, utilizing Unity, HTC Vive eye-tracking, and Xsens motion capture to simulate industrial workflows and validate interface ergonomics and task efficiency.
Developed and executed comprehensive research protocols to evaluate user performance, cognitive load, and interaction design, fostering cross-functional collaboration with engineering and faculty stakeholders.
Ensured high-quality behavioral data capture through rigorous calibration and troubleshooting of wearable systems, facilitating accurate multi-modal data collection in physical/digital hybrid environments.
Documented UX procedures, analyzed key usability metrics, and contributed to actionable design recommendations for next-generation XR interface systems, effectively bridging research and development.
OrderAnything
|User Experience Engineer
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Summary
Planned and executed remote UX research for a B2B delivery platform, translating insights into actionable product improvements.
Highlights
Planned and executed remote usability testing, user interviews, and contextual inquiries for a B2B delivery platform MVP, optimizing small business workflows and end-customer interaction.
Analyzed behavioral patterns and pain points using mixed methods, translating insights into actionable recommendations that significantly improved onboarding flow and task success rates.
Delivered comprehensive research reports and journey maps, guiding feature prioritization and facilitating cross-functional collaboration with designers and developers to implement validated design changes.
Supported A/B testing and prototype validation using Figma, driving iterative testing cycles that enhanced overall User Experience.
Education
San Jose State University
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Master of Science
Human Factors and Ergonomics
MIT WPU
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Bachelor of Technology
Computer Science
Skills
UX Research Methodologies
Usability Testing (Moderated & Unmoderated), User Interviews, Diary Studies, Contextual Inquiry, Survey Design, Task Analysis, Card Sorting, A/B Testing, Heuristic Evaluation, Mixed-Methods Research, Affinity Mapping, Persona Creation, Journey Mapping, Research Synthesis, Remote Testing, Participant Recruitment, Stakeholder Communication.
Tools
Maze, Figma, Dovetail, ChatGPT, Zoom, Typeform, Lookback, Slack, Google Forms, FigJam, SPSS, MANOVA, Unity, HTC Vive, Xsens.
Projects
Cognitive Load & Audio Stimuli Study
Summary
Investigated the impact of varying audio conditions on task performance and cognitive load.
Remote UX Research for Streaming Analytics Platform
Summary
Improved discoverability of analytics features for a streaming platform through remote usability sessions.
Survey + Interview Study for Cross-Platform Gaming Companion App
Summary
Identified pain points and defined behavioral personas for a gaming companion app to guide feature prioritization.
Diary Study on Content Sharing Behavior in Gamers
Summary
Investigated real-time content sharing workflows among gamers to identify friction points and streamline publishing.